Shipper Terms and Conditions
Our Agreement
By engaging Kargage to arrange the transportation of your freight, you, the Shipper, agree to abide by these Terms and Conditions. These terms are applicable to all agreements between Kargage and the Shipper, superseding any conflicting provisions from other agreements or contracts.
Service Terms
Kargage acts as a property broker and logistics agent, committed to arranging transportation services for your freight in compliance with all applicable laws and regulations. As a Shipper, you authorize Kargage to contract with carriers on your behalf. Please note that such contracts are directly between the Shipper and the carrier, with Kargage acting solely as an intermediary.
Non-Exclusivity
You are free to work with other brokers, carriers, or logistics providers. Likewise, Kargage reserves the right to service other clients.
Shipper Responsibilities
Compliance: You must adhere to all local, state, and federal regulations, including those pertaining to the safe transport of food, hazardous materials, and other regulated goods.
Proper Documentation: Accurate and complete shipping instructions must be provided, including commodity classifications, seal requirements, and temperature control specifications, if applicable.
Loading and Equipment: Ensure all goods are properly loaded, secured, and meet any special requirements like refrigeration. You are responsible for verifying the condition of the equipment provided for loading.
Recordkeeping: Maintain all necessary records related to shipments, especially for food and other regulated goods.
Dropped Trailers: If equipment is left for your convenience, you are responsible for its care and condition.
Freight Carriage
Contracts with carriers facilitated by Kargage are agreements between you (the Shipper) and the carrier. Kargage’s role is limited to acting as an intermediary agent.
Receipts and Bills of Lading
Kargage will provide proof of delivery upon request. Bills of Lading are used as evidence of shipment condition and do not alter Kargage’s role as a broker.
Payments
Invoices must be paid within 30 days of issuance unless otherwise agreed. Payment should be made in full without deductions or offsets.
Claims and Liability
Freight Claims: Any claims for cargo loss or damage should be filed with the carrier unless the issue stems from Kargage’s negligence. Claims against Kargage must be submitted within six months of the shipment date.
Liability Limitation: Kargage’s liability is limited to the total service fee for the shipment.
Insurance
Kargage maintains all necessary insurance coverage, including general liability and contingent cargo insurance, to protect our operations and your freight.
Hazardous Materials
You must disclose any hazardous materials for transportation and ensure full compliance with applicable laws.
Force Majeure
Neither party is liable for failure to perform due to unforeseen events like natural disasters, war, or government intervention.
Confidentiality
All financial and customer-related information shared between Kargage and the Shipper is confidential and will not be disclosed without prior consent.
Entire Agreement
These Terms and Conditions represent the entire agreement between Kargage and the Shipper, overriding any other contracts or provisions.
If you have any questions about these Terms and Conditions, don’t hesitate to get in touch with us.